Parents -- Relatives -- Caregivers -- Professionals

Kids can make you feel: loving supportive valuable fulfilled proud delighted

But, at other times, they can make you feel: frustrated exhausted/overwhelmed resentful inadequate guilty angry

There's nobody in the world who has all of the answers all of the time--and who never needs someone to talk to. Why try to go it alone when there's someone waiting to listen... and help?

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Parents, relatives, and caregivers call the Parenting WARMLINE at Family Resources for any childrearing concern or parenting problem. Most calls are about:

Infants:

• crying
• feeding
• sleeping

Toddlers:

• tantrums/behavior problems/biting, etc.
• toilet learning
• sleep problems

Preschoolers:

• fears
• behavior/discipline problems
• separation anxiety
• development

School-age children/teenagers:

• peer pressure
• sibling rivalry

Family stresses:

• divorce/re-marriage/blended families
• single parenting
• grandparents raising grandchildren

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When you feel you can't talk to even your best friend, the Parenting WARMLINE at Family Resources is there.

Hours: The Parenting WARMLINE at Family Resources is available from 9 a.m. to 9 p.m., Monday through Friday, and 1 p.m. to 5 p.m. Saturday and Sunday. If someone is unavailable at the time of your call because they are on another line or it is after hours, your call may go to voicemail.  If this happens, please be assured that all voicemail messages are confidential. Please leave a brief message and one of our trained counselors will get back to you as soon as possible.

Take the time to write this number down in the front of your telephone book so you won't be searching for it when you really need some help or call us now and we will send you a refrigerator magnet and other information you may need:


It's a telephone number you might want to put right next to your doctor's... or your best friend's.

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Call the Parenting WARMLINE at Family Resources whenever you have a question or problem.

Don't wait "until the next time." When you feel frustrated, upset or just don't know what to feel, someone at the Parenting WARMLINE at Family Resources will listen and help.

Spread the news - share the Parenting WARMLINE at Family Resources with another parent.

Share the Parenting WARMLINE at Family Resources. Consider volunteering or make a contribution.

Please call 412-641-4546 to request a volunteer information packet. You may make a tax-deductible donation to:

The Parenting WARMLINE at Family Resources is a free telephone counseling service that provides non-medical information and support to parents.


Family Resources is a United Way of Allegheny County member agency. The designation code for donor-directed gifts is 631.

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Tips for Parents
Being a parent is the most difficult job anyone could have.  It is also the most rewarding. When faced with the trials of parenting, remember that kids don't need perfect parents, they need caring and involved moms and dads.

Here are some suggestions for all parents:

• Show that you care. Tell your kids how much they mean to you, "You're really important to me. I love you."
• You are your children's best teacher. Model behaviors you want to see from your children. They are looking to you to learn how to be a mature and responsible adult.
• Praise your kids for trying. They don't have to be perfect.  Teach them the importance of doing their best.
• Give kids clear guidelines for behavior, and be consistent.  Clear and consistent guidelines help kids feel secure.
• Communicate with your kids. Gain your children's trust by listening to them. Look directly at your kids when they talk to you. Be honest with them. Admitting your mistakes will help them to take responsibility for theirs.